The Printer Showcase, Inc., Computers - Supplies & Parts, Marietta, GA

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The Printer Showcase, Inc., Computers - Supplies & Parts, Marietta, GA



Testimonials
Printer Showcase is the place to go if you want a reliable quality printer that is backed with super service and support. My company has been a customer for over 12 years and they are a great bunch of guys.  
Mike LeVasseur

Website provided good information and purchase was pain free and easy.  
Mike E.
Phoenix, AZ

Excellent. We order all our office printer needs from Printer Showcase. Fast and best prices.
Bonnie G.
Burlington, NC

The care in packaging my printer was 2nd to none as it arrived in pristine condition. Due to my graphic design work load and production schedules, it was about 3 weeks before I could get it installed.  Was that ever easy!  Getting my gorgeous new printer installed completed software and hardware upgrades to my business.

I had a list of criteria for a printer and searched high and low always coming back to your website.  The volume of information that you provide is wonderful.  Really made my choice easy. I couldn't be happier with my choice.

Being a graphic designer is is imperative that I have a printer that is going to produce what I see on my monitor and my Ricoh SP C830DN does just that!!!

Thank you for such an incredible product.  And thank you too for your communications in regards to my purchase.

Would I order from Printer Showcase again?  Yes, in a heart beat!!!
Diane
SEQUIM, WA

Your Customer Service is outstanding! ..made this project easier than I had anticipated!
Doreen
Rockford, IL

I would like to just say thank you for great consistant service and products!
Audrey
SAULK VILLAGE, IL

You folks continue to impress us! Your supply [and equipment] ordering is fast and easy... your prices are great, and you have the supplies shipped [usually] the same day if ordered early enough. Now I know y'all are in the east, and we're down in Texas, but yesterday I ordered 4 tubes of toner at 2:00pm central, and they just arrived at 10:15am! Houdini couldn't do better!

Y'all are one of the most customer-service oriented companies that I've ever had the pleasure of dealing with. We have been using your firm for over two years now and you just keep getting better and better!

Thank you for your award winning business attitude--you are a breath of fresh air in a world of stale businesses!

J.R.
Houston, TX

“I can’t thank you all enough – this was a decision that I had been procrastinating on because I just wasn’t sure how to research (and find) the best printer for me; and between your website (extremely user friendly and full of useful reviews and detailed information!) and Andy’s help and patience, I believe I’ve selected exactly the right printer for me –“
Jim
Alexandria, VA

I join the many others who rave about Printer Showcase. It is simply the best experience I can remember in dealing with a web company. Being underwhelmed by the lack of consumer service with my old color laser printer and then overwhelmed in the new selection process, I used the phone and called. Scott picked up and actually listened to my needs. He sold me a Ricoh SP C430dn. Not only was the price competitive, but the outstanding Ricoh service promised, was well, OUTSTANDING!! I live on the Big Island of Hawaii (always a problem for shipping and service). The printer arrived in the time promised and upon hook-up printer issues arose. Ricoh not only corrected one issue with a phone call to one of their knowledgable techs (American accent I could understand), but sent another tech out on-island within 24 hrs. to fix the other issues on-site. I am loving this printer which suits my needs because you understood what my needs were. Thank you Printer Showcase for pointing me to Ricoh -- another outstanding company besides you. I couldn't be more satisfied.
Nancy Male
Kamuela, Hawaii

I received the printer I ordered from your company promptly. The Kyocera is everything the salesman said it was. I have been working with it now for several weeks and like it a lot. It was easy to set up and worked well with out any tweaking.

After looking at your excellent web site I decided to call and talk to a salesman to discuss my particular wants and needs for a color laser printer. I am impressed with the vast knowledge of laser printers that the salesmen in your company have and how willing they are to discuss the customer's needs. You could tell he really knew his stock, there was none of this "checking" of computer screens to find out the answers to questions. He just knew the answers to every question I asked. Besides being very knowledgeable there was no rushing the sale or pressuring in any way. In fact when I said I was ready to buy, he sounded surprised I'd made up my mind in just one phone conversation, but I had been looking for several months when I called the Printer Showcase. By then I knew what I didn't want and that is one way to weed out the options. After searching the stores and the internet for a new printer I am so glad that I found your company.
Patricia Adams

I recently purchased a Ricoh SP C411dn color laser printer from this company. I have to say - the technical information, the pricing, the delivery time and most of all THE PRINTER were all excellent. This company simply does what they say they are going to do. You won't do any better than Printer Showcase for your printer needs, they are simply the best.
Steve Morris
Morris Galleries
Sweetware, TN 37874

The printer arrived this morning in excellent condition. I can't say enough about your customer service and error handling. The least I can do is tell the story to all my professional buddies, which I will do. But, really, you've been more impressive than I can adequately describe.

Thanks again
Lawrence P. Duffield
Fort Bragg, CA

My experience & 6 months latter
The purchase:
5/06/2004
Before I bought my printer I did months of research on my own, asked every guru I could find and read anything printers or printer related. First step, figure out what makes a good printer for a specific job good, then where to purchase at a fair price. After months of research I found your web page, bingo, much of your comments both good and bad could have saved me literally months, more importantly I had come to the conclusion that you were obviously yoda of the printer world. Next step, prices, I started to look at your total packages and your prices. Everywhere else I checked prices were either much higher or worse, venders would offer low prices without disclosing that their printers were actually incomplete, yes the printers actually wouldn't work until I purchased more parts and assembled them myself costing me a heck of allot more. (Lesson, read the fine print!) The packages you offer are incredible deals, and complete, NO FINE PRINT! Skeptical of the internet I made the order anyway, I waited and just as advertised, I took it out of the box and in a short time I was in business. I wish I had found you sooner. Thanks for being everything as advertised.

After the purchase:
11/30/2004
In my quest to find the ultimate printer I hadn't even considered the service, follow-up questions or maintenance. Six months have gone by since my initial purchase and I need a job specific item, an optional tray. I had since lost your address so I called the local dealers, nothing, not only did they not have the part but most didn't even know what I was talking about. I searched the internet till I found your sight and like clock work all my questions regarding maintenance were solved and the tray is on the way. Wow, never again, I wrote your address down this time. I just wanted to say thank you again for being there and thankfully more than I had expected.

Douglas Giannotti
St. Petersburg, FL

Hi, Printer Showcase Guys -

I just visited your web site looking for a Tabloid Color Printer. NICE WEB SITE ! ! ! The comparisons were wonderful ! ! ! Just what we need to know.

. . then I discovered you are in Smyrna, Georgia - I am in Roswell.

We're saving our nickels and dimes, and it will take a while. But a Richoh CL7200D is definitely in our future. Your web site gave us precisely the inforrmation needed to plan our budget and future product offerings.

You web site rocks ! ! ! Thanks for a job well done! See you in a couple of months.

Lynn NagranI
Haven Sound, Inc.

Roswell, GA
These guys are great. Very Happy with my printer.
EcoTurf Landscaping

Great Products. Great prices. Fast shipping. They know printers!
Michael D.
Ann Arbor, MI

Excellent website and good customer service. They helped me find a great printer and I had no problems with my order. They also have some of the best prices for re-ordering supplies. I would recommend them to anyone.
John G.
Tempe, AZ

This is the 2nd time I have ordered from your company.
Knowledgeable, Polite and Helpful. Thanks for the help!
W.R.Vogt

I spent an inordinate amount of time researching new color laser printers for my home office. Time and time again I kept coming back to the Printer Showcase website. It was a combination of their own reviews, pricing, customer service, and testimonials. I decided to buy the Ricoh SP C430 DN from them. It's awesome. Just watch the review on PrinterShowcase.com. I would highly recommend making a purchase with Printer Showcase on any machine. Their customer service cannot be beat.
Tim
Trenton, NJ

I just want to thank you and the company for responding so *unbelievably* fast! I just received the package and it is not even 20 hours since my order!
Thank you very very much!
Melita
Baltimore, MD

I wanted to comment on the level of service I have received so far regarding the printer I purchased. From the initial phone consultation to choose the best printer for my needs to additional help with technical assistance your company has been exceptional. Business today seems to be an art of phone prompts and voicemails and intentional non human contact. I applaud your customer care. I will recommend your company to anyone who is looking for printers.
Bill
Doylestown, PA

Just wanted to let you guys know that my Ricoh SPC430dn arrived as promised, and actually a day early. I set it up and it runs just fine. I will recomend all my business associates to your company. In an age where customer service is a dying or lost skill. Printershowcase shows that there are still firms that practice and demonstrate the mantra..."CUSTOMER SERVICE", first and always!
Lonnie

Buying a printer from you was a unique experience. You listened to what I told you I needed. You sold me a fantastic machine that did everything you said it would. You did not sell me functionality I didn’t need. Your service is the best I have every encountered, and your prices on consumables are extremely competitive.
Nigel Collins
School Data Corp

I Just want to say how much I appreciate your prompt, informative, cordial, friendly service. So glad to experience the total individual attention without interruptions and your patience in listening to questions and/or comments. I recommend your company highly as the very best source for equipment and service. I have experienced your knowledgeable guidance and advice throughout all business transactions as well as your taking time to explain procedures so thoroughly as you "walk" me through steps or procedures. You are fantastic teachers and tutors. I know when I contact you, I get prompt, correct, reliable and honest answers and feel as comfortable as visiting with a long-time friend whenever I have an order or question. That is why I buy from you instead of competing companies. Thank you for being there. I hope your business will be profitable enough to keep you always available. God bless you and your company.
Dr. Franklyn M Rogers

I want to express my sincere thanks and appreciation to Scott and Dino of Printers Showcase for going beyond the call to duty in solving a very complex pagination problem. I purchased a Ricoh 811 from you a few months back and I am now able to perform complex duplexing and pagination tasks that had several other companies and printers stumped. In particular, Scott worked on my printing problems with Indesign 2.0 on a Mac G5 for several weeks and did not give up until successfully providing the solution. Until now, I had to drive over a hundred miles to proof my books before final publishing.

Thank you very, very much.

Cecil Williams
Cecil Williams Photography/Publishing

I want to thank you for your invaluable help as we went through the process of choosing a new printer for our business. The new Ricoh printer is a wonderful new asset for our office, and we are very pleased with the way it has worked out. Talking with you first about the different models and their strengths, then seeing the test results of the different models we were considering made the process of buying a new printer easy. The 'test drive' service Printer Showcase offers takes the guesswork out of the printer buying process - thank you for offering it. Your follow up support has also been a life saver and has really helped us through learning the particulars of printing on our new machine. Thanks for everything. It is great doing business with you.

Sincerely,

Chris Breuer
Breuer Pottery

Your time and assistance was above and beyond for a call-in inquiry. I won’t hesitate to pass on your name and number to associates and clients.

Thanks again for your advice!

Dougs Loftus
Cincinnati, OH

"I'm just writing to commend Printer Showcase for outstanding service. I placed an order & it was shipped to me the next day on time as advertised. Not like most places who process your order in 24 hrs. Kudos & hats-off to Printer Showcase for outstanding service. I will always order my printer supplies here. Thank You"
Edwin Gorter
Hackensack, NJ.

"I was very happy with your service. Your printing comparison option gave me the piece of mind I needed to make the right purchase decision. You guys rock!"
Fred Asher
New York, NY

"Just a note to thank you for such great service. I ordered a Phaser 6200DP at 3:00pm on Thursday May 8 and it was on my doorstep at 1:00pm Friday the 9th and I didn't pay for the shipping! It only took 30 minutes to unpack, setup and install it on my network and I was up and running by 1:30. The quality is awesome! I could not be happier with this transaction. Thanks PrinterShowcase for a seamless transaction!"
Carl Negley
Tyler Texas

"I purchased a phaser 7700 last week, and just finished installing it. It's great! Thanks for getting the printer to me so quickly "
Betsy Rubinstein
Washington D.C.

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